FAQ
Frequently Asked Questions
Please see below for some of the most frequently asked questions. If you don't see your question here, please reach out to https://odichecandles.com/pages/contact and we will take care of you.
Your Ultimate Guide to Luxurious Candle Shopping
Welcome to Odiche Candles & Co, where indulgence meets sophistication. We understand that you may have questions about our premium scented candles, and we're here to provide clarity.
1. What Fragrances Do You Offer? Our collection boasts a diverse range of captivating fragrances. From timeless classics like Vanilla Orchid to unique blends like Cranberry Prosecco, grapefruit bliss etc. Our selection is curated to cater to various preferences, ensuring there's a perfect scent for every moment.
2. Are Your Candles Eco-Friendly? Absolutely. We are dedicated to sustainability. Our candles are made from eco-friendly materials, and our car diffuser base are made from eco-conscious solution. Feel good about every product made by Odiche Candles & Co.
4. How Long Do Your Candles Burn? The burn time varies depending on the size of the candle. On average, our candles burn for 30-40 hours. To maximize burn time, follow our candle care guide for optimal results.
5. Can I Customize Candles for Special Occasions? Yes! We offer customization options for special occasions such as weddings, parties, and corporate events. Contact our team to discuss your vision, and we'll create personalized candles that elevate your celebration.
6. How Can I Ensure an Even Burn? To ensure an even burn, allow the candle to create a full melt pool on the first burn. Trim the wick to 1/4 inch before each use, and avoid burning the candle for more than four hours at a time. Follow our candle care guide for a perfect burn every time.
7. Do You Ship Internationally? Not at the moment, but we are working on including our international friends.
8. What if I Receive a Damaged Candle? We take great care in packaging our candles, but accidents can happen. If you receive a damaged item, please contact our customer service team immediately with a photo of the damage, and we will gladly assist you in resolving the issue.